Title: Chief Quality Officer
Company: Mayo Clinic
Location: Rochester, Minnesota, United States
Paula J. Santrach, Chief Quality Officer at the Mayo Clinic, has been recognized by Marquis Who’s Who Top Doctors for dedication, achievements, and leadership in medicine.
With expertise in transfusion medicine, pathology, and quality metrics and improvement, Dr. Santrach excels as the chief quality officer of the Mayo Clinic, which is part of the Mayo Foundation for Medical Education and Research (MFMER). She is known amongst her peers for being collaborative and helpful, and has a reputation for always being open to new things and for being willing to change and get out of her comfort zone. Although Dr. Santrach is a pathologist by training, she has led a clinical digital group all about radiology, and has been an honorary radiologist and an honorary anesthesiologist. Her areas of interest lie in point-of-care testing, perioperative blood salvage, blood utilization practices, autologous blood practices, and hemostatic abnormalities and transfusion therapy in cardiopulmonary bypass surgery.
Dr. Santrach initially became involved in quality related topics in 1995. She wanted to pursue a profession that was very clinical and involved working with physicians relating to transfusion and patient care. To meet these goals, she completed a fellowship in blood bank and transfusion service at the Mayo Foundation for Medical Education and Research in 1990, a co-chief residency in pathology at the University of North Carolina in 1988, and a residency in anatomic and clinical pathology from the University of North Carolina in 1987. These hands-on experiences were preceded by an MD and coursework in protein chemistry and biostatistics from the University of Minnesota, coursework in Russian studies at St. Cloud State University, and a Bachelor of Arts in biology, cum laude, from Carleton College in 1977. Dr. Santrach holds certifications in blood banking and transfusion medicine and in anatomic and clinical pathology from the American Board of Pathology.
In light of her achievements, Dr. Santrach received the Founder’s Award from the American College in 2017, and the Outstanding Speaker Award from the American Association for Clinical Chemistry in 2013, 2011, 2009, 2007, 2006, 2005, 2004, and 1999. She also won the Janet M. Glasgow Memorial Award for Women in 1984, was inducted into the Alpha Omega Alpha Honor Medical Society in 1983, and earned a scholarship from the Alpha Epsilon Iota Foundation in 1982.
Dr. Santrach is on a number of boards for hospitals, including as a member of the board of directors of Regional Health, quality committee member through the Board of Directors of Ascension Health, committee member of Process Improvement-Comparative Data, and committee chair of the American Association for Clinical Chemistry, as well as board member of the Institute for Clinical Systems Improvement.
When Dr. Santrach isn’t working, she enjoys traveling, cooking, and spending time with her family. Her goals for the next five years are to continue to make the quality of the experience for patients the best it can be, and to share her knowledge with others and pass it on to the next generation.
Contact Dr. Santrach